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We have recently experienced a security incident that can potentially include your PLK computer data. We believe that the actual impact of this incident is limited; However, you need action to ensure your account remains secure.
What happened
The unauthorized third party approached the limited subset of customer data from one of our databases. While we quickly contains the incident, the information you access the enabled e-mail, usernames and secure arranged passwords.
Any passwords for accounts that could be accessed, in accordance with best practices, in accordance with the best practices, which means that the third party cannot read the third party. From abundance of caution, we recommend that you immediately reset your password per visit https://plex.tv/reset. Make sure we do not store credit card information on our servers, so this information is not endangered in this incident.
What we do
We have already dealt with that this third party has used access to the system and pass in additional examinations to ensure that the safety of all our systems are further hardened to prevent future attacks.
What do you have to do
Please reset the Plex account password immediately. https://plex.tv/reset. When you do this, there is a “check-out connected devices after password change”, which we recommend, enable you. This will sign you from all your devices (including any PLKS media server you own) for your safety and then you will need to log in with the new password. We understand that this means a little more work for you, but will provide additional security to your account.
Additional security measures you can take
We remind you of that Nobody on Plex will never receive via email to search for a password or credit card number for payments. We recommend and enable for further account protection Two-factor authentication On your punk hollow if you haven’t already done so.
And in the end, we sincerely apologize for the inconvenience this situation can cause you to. We are proud of our safety systems, which helped us quickly discover this incident and we want to assure you to quickly work to prevent potential future incidents.
For step by step instructions on how to reset the password, visit:https://support.plek.tv/articles/account-requires-password-reset
Thanks,
Plex team
