AT & T AI Call Screening Tool uses your call history to filter spam

AT & T tests AI-Assistant Assistant designed for phone calls for you. This year’s Mobile is brings the function to a selected group of customers and persistently resembles it “digital reception” that can identify and filter robocullers based on information from its network, such as your call history.

“This is just the foundation of what can do,” says Andy Markus, the General Data Officer AT & T Edgeadding that the AI ​​assistant can eventually help book or schedule appointments in the future, similar to what you can do With Google’s AI assistant.

When you receive a call from an unknown number, AT & T and the assistant will pick up and ask for more information about who is the call and why. And the assistant will break the call if it meets certain criteria, such as that determines the caller is a man based on his voice or if he discovers the feeling of urgency. Otherwise, it can take the message or interrupt.

At & T will use information from your network to determine if someone you communicate with, but will also be able to put the numbers on the “NO Give” list, like your doctor or your doctor’s school.

Markus says that the AI ​​agent is directly in the carrier network is what helps to stand out from other call screening functions, like Those who launched Google and Apple. “Using the network, understand the form you like a consumer,” Markus says. “Based on what we understand through the network if my brother calls, we see that we communicate with my brother all the time. Of course that call should pass.”

On the other hand, Google’s function on the call screen Use your phone contacts list To determine if you know an incoming call. It also reveals spam based on what calls says, as well as comparing numbers against its database of familiar spam and robokes.

But AT & T’s online assistant does not need a specific device to use the function. AT & T will also allow you to see a transcript and a real-time assistant from its application, allowing you to store cards on conversation while it happens. At any time, you can pick up a call or release and provide an assistance to submit it and provide a AI-generated summary of what it gathers.